You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers. Which two Al service should you use to achieve the goal?
To achieve the goal of reducing the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers, you should use:
Azure Bot Service
QnA Maker
Azure Bot Service enables you to create and manage bots that can interact with users across various channels, while QnA Maker allows you to build a question-and-answer layer to provide predefined answers to frequently asked questions. Combining these services will help you develop an effective chatbot for handling simple queries.
Azure Bot Service
QnA Maker
Azure Bot Service enables you to create and manage bots that can interact with users across various channels, while QnA Maker allows you to build a question-and-answer layer to provide predefined answers to frequently asked questions. Combining these services will help you develop an effective chatbot for handling simple queries.
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